These following instructions won't help your current situation but will ensure that you won't have to go through it again and assume that you already have your contact/calendar data is in a PST file Going forward, there is a way to mitigate this problem from occurring again. Whichever you decide to use, be sure to download/test it before making any purchase to ensure that it can read the file as expected. #3 - There are countless OST2PST conversion tools. What is not sync'd with the server are the contact/calendar folders - that's the primary reason you would need to use an OST2PST conversion tool Reason for that question is that when an IMAP account is configured, the OST file is created and Outlook will sync with the server for all email folders. So the question to confirm is - what exactly is it are you trying to recover. #2 - For a COX account, this would be for an IMAP account. Every time an IMAP or Exchange account gets configured, a new OST file is created #1 - As you've discovered, an OST file can only be opened/read by the original Outlook profile/email account used to create the file.
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